Terms and Conditions

  • Home
  • Terms and Conditions

Terms and Conditions

Welcome to Travo Call! These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services") provided by Travo Call. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Travo Call is a travel booking platform that allows users to search, compare, and book flights, hotels, car rentals, and vacation packages. These Terms establish a legal agreement between you and Travo Call regarding your use of our Services. Please read these Terms carefully before using our platform.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms and Conditions.

Travo Call reserves the right to modify these Terms at any time without prior notice. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any changes.

2. Description of Services

Travo Call provides an online platform that allows users to:

  • Search for and compare flights, hotels, car rentals, and vacation packages from various service providers
  • Make reservations and bookings for travel-related services
  • Create and manage user accounts for personalized experiences
  • Receive notifications about booking confirmations, changes, and promotional offers
  • Access reviews and ratings for hotels, airlines, and car rental companies
  • Utilize customer support services for assistance with bookings and travel-related inquiries

Travo Call acts as an intermediary between users and travel service providers. We do not own or operate any airlines, hotels, car rental companies, or other travel services listed on our platform. All bookings are subject to the terms and conditions of the respective service providers.

3. User Accounts

To access certain features of our Services, you may be required to create a user account. When creating an account, you agree to:

  • Provide accurate, current, and complete information during the registration process
  • Maintain and promptly update your account information to keep it accurate, current, and complete
  • Keep your password confidential and not share it with any third party
  • Be responsible for all activities that occur under your account
  • Notify Travo Call immediately of any unauthorized use of your account or any other breach of security

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.

4. Bookings and Payments

When making a booking through Travo Call, you agree to the following terms:

  • Payment Authorization: By providing payment information, you authorize Travo Call and its payment processors to charge the specified amount for your booking.
  • Pricing and Taxes: All prices displayed on our platform include applicable taxes and fees unless otherwise stated. Prices are subject to change until the booking is confirmed.
  • Booking Confirmation: Your booking is not confirmed until you receive a confirmation email or message from Travo Call and/or the service provider.
  • Third-Party Terms: All bookings are subject to the terms and conditions of the respective airlines, hotels, car rental companies, and other service providers.
  • Travel Documentation: You are responsible for ensuring you have all necessary travel documents, including valid passports, visas, and identification required for your journey.
  • Accuracy of Information: You are responsible for the accuracy of all information provided during the booking process, including passenger names, dates, and other details.

5. Cancellations and Refunds

Cancellation and refund policies vary depending on the service provider, fare type, and timing of cancellation. By making a booking through Travo Call, you agree to:

  • Review and understand the cancellation and refund policies applicable to your booking before confirming your reservation
  • Comply with the cancellation procedures and timelines specified by the service provider
  • Accept that refund eligibility and amounts are determined by the service provider's policies and may be subject to cancellation fees
  • Understand that refund processing times vary depending on the service provider and payment method

For detailed information about our cancellation and refund policies, please refer to our dedicated Cancellation Policy and Refund Policy pages.

6. User Conduct

When using our Services, you agree not to:

  • Use the Services for any illegal purpose or in violation of any local, state, national, or international law
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Upload or transmit viruses, Trojan horses, or other material that interferes with the uninterrupted work of the Services
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  • Submit false or misleading information or engage in fraudulent activities
  • Use automated systems or software to extract data from the Services for commercial purposes without our express written consent
  • Violate any applicable laws or regulations regarding the use of the Services, including without limitation, laws regarding the transmission of technical data or software exported from your country

7. Intellectual Property

All content, features, and functionality on the Travo Call website and mobile applications, including but not limited to text, graphics, logos, images, software, and other materials, are owned by Travo Call, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws.

You may not modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent, except as follows:

  • You may print or download one copy of the material on our Services for your personal, non-commercial use
  • You may share links to specific pages on our Services through email or social media
  • You may use the Services and materials contained therein for your personal, non-commercial use only

Any unauthorized use of the materials appearing on our Services may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

8. Disclaimers

The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Travo Call disclaims all warranties, including but not limited to:

  • The accuracy, completeness, or reliability of any information, content, or materials on the Services
  • The availability or functionality of the Services at any particular time or location
  • The quality of any products, services, information, or other material purchased or obtained through the Services
  • The Services will be uninterrupted, timely, secure, or error-free
  • Any errors or defects in the Services will be corrected
  • The Services will meet your requirements or expectations

Travo Call does not guarantee the accuracy, completeness, or usefulness of any information on the Services and does not adopt or endorse any information posted by third parties. Any reliance on such information is at your own risk.

9. Limitation of Liability

In no event shall Travo Call, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Services
  • Unauthorized access to or use of our servers and/or any personal information stored therein
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services
  • Errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Services
  • The conduct, whether online or offline, of any third party
  • Any errors or inaccuracies in the information provided by service providers or displayed on our platform

In no event shall Travo Call's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using the Services during the six months preceding the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless Travo Call, its officers, directors, employees, agents, licensors, and third-party service providers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Services using your account.

11. Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Services. It also describes your rights regarding your personal information and how you can exercise those rights.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, products, or services that are not owned or controlled by Travo Call. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Your use of third-party websites and services is at your own risk and subject to the terms and conditions and privacy policies of those third parties. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

13. Termination

Travo Call may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will cease immediately. If you wish to terminate your account, you may simply discontinue using the Services. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Any legal actions or proceedings arising out of or related to these Terms or the Services shall be brought exclusively in the federal or state courts located in New York County, New York, and you hereby consent to the personal jurisdiction and venue therein.

15. Dispute Resolution

In the event of any dispute arising out of or related to these Terms or the Services, you agree to first contact Travo Call and attempt to resolve the dispute informally through good faith negotiations. If the dispute cannot be resolved informally within thirty (30) days, you agree to submit the dispute to binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

The arbitration shall be conducted in New York County, New York, and the language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on all parties, and judgment on the award may be entered in any court having jurisdiction thereof.

16. Miscellaneous

These Terms constitute the entire agreement between you and Travo Call regarding the use of the Services and supersede all prior agreements, communications, and proposals, whether written or oral, between you and Travo Call.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and Travo Call's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

You may not assign or transfer these Terms or your rights under these Terms, by operation of law or otherwise, without Travo Call's prior written consent. Travo Call may freely assign or transfer these Terms or its rights and obligations under these Terms without restriction.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@travocall.com
  • Phone: +1-877-287-0023
  • Address: 8 The Green, Ste D Dover, DE 19901

18. Effective Date

These Terms and Conditions are effective as of [Date] and will remain in effect until terminated by either party as described above. We encourage you to review these Terms periodically for any changes.